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Contact Information

Contact Information
Forms
F.A.Q.
Presumptive Eligibility
Provider Letters
Provider Workshop
Training Videos
Provider Billing Instructions
KY Health Net user manuals

Addresses:

Accident and Work Related
P.O. Box 2107
Frankfort, KY 40602-2107

Adjustments & Claim Credits
P.O. Box 2108
Frankfort, KY 40602-2108

Cash Refund
P.O. Box 2108
Frankfort, KY 40602-2108

Claims Submission
P.O. Box 2101
Frankfort, KY 40602-2101

Electronic Claims Submission
P.O. Box 2016
Frankfort, KY 40602-2016

Provider Relations (Inquiries)
P.O. Box 2100
Frankfort, KY 40602-2100

Provider Enrollment
P.O. Box 2110
Frankfort, KY 40602-2110


Gainwell Technologies
Telephone Numbers

Electronic Claims 800-205-4696
Provider Relations 800-807-1232
Provider Enrollment 877-838-5085
Provider Enrollment Fax No# 502-226-1898
Automated Voice Response System
Claims Status Inquiries 800-807-1301
TPL Eligibility 800-807-1301

Department for Medicaid Services
Addresses


Department for Medicaid Services
6th Floor
275 East Main Street
Frankfort, KY 40621

Department for Medicaid Services

Eligibility (Recipient) 800 635-2570
Fraud Hotline 800-372-2970
Lock-in Recipient 502-564-1012
Provider Services 855-824-5615
Third Party Liability 502-564-4958
KCHIP 502-564-6890
SADMERC-HCPCS Helpline 800-292-2392


Where to order:

Diagnosis Code (ICD-10-CM) Books
Order Department AMA
P.O. Box 7046
Dover, DE 19903-7046
800-621-8335

CMS-1500 (02/12) Claim Form
U.S. Government Printing Office
Room 118 Federal Bldg.
1000 Liberty Ave.
Pittsburgh, PA 15250

Peer Review Organization
Carewise
9200 Shelbyville Road, Suite 722
Louisville, KY 40222
Telephone Numbers:

Kentucky 800-292-2392
Out of Kentucky 800-228-5762
Local 502-426-8343
Waiver Questions Ext. 4182
Last Updated 5/15/2019 
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