kymmis > Provider Relations : Frequently Asked Questions |
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Frequently Asked Questions
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When do I contact the Department for Medicaid Services?
How do I check recipient eligibility?
What functions does Automated Voice Response have for me?
How does ICD-10 Implementation affect me?
You need to contact the Department for Medicaid Services if you have questions
about:
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Policy questions.
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Program coverage.
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Appeals.
You can check recipient eligibility by:
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Obtaining a copy of the recipients Medicaid card.
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Contacting the 24 hour Automated Voice Response line at 1-800-807-1301.
The Automated Voice Response systems offers you:
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24 hour availability.
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Check write information. (Check amount for the previous three pay cycles)
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Verify recipient eligibility by MAID number or name.
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Verify claim status within one year.
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Third party insurance information.
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KenPac / Lockin information.
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Service of limiations for Dentist or Vision providers.
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Managed Care information.
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PRO information.
The Centers for Medicare & Medicaid Services (CMS) has posted on its website 11 new frequently asked questions (FAQ) about the ICD-10 Implementation.
To access these FAQs, please visit the CMS ICD-10 web page at, http://www.cms.gov/ICD10/, select the Medicare Fee-for-Service Provider Resources link on the left side of the page, scroll down the page to the “Related Links Inside CMS” section and select “ICD-10 FAQs”.
Please check the ICD-10 FAQ section regularly for newly posted or updated ICD-10 FAQs.
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